Phoenix Players

Responsible Gambling in Arizona — Help, Resources & Self-Assessment

Last updated: · By Ryan Callahan

Gambling is entertainment for the vast majority of Arizona players, but for an estimated 2-3% of US adults (roughly 75,000-110,000 Arizonans) it becomes a behavioral disorder requiring treatment. Arizona has strong problem-gambling resources funded by the tribal gaming revenue-share contributions, including a 24/7 confidential helpline, free state-funded counseling referrals, and self-exclusion programs at every tribal casino. This guide walks through the warning signs of problem gambling, a validated self-assessment, the AZ-specific resources available, and how to take the next step if you're concerned about your gambling or someone you love.

If You Need Help Right Now

Warning Signs of Problem Gambling

Problem gambling is on a spectrum — from occasional concerning behavior (at-risk) to severe gambling disorder (pathological). The American Psychiatric Association's DSM-5 lists nine diagnostic criteria. Four or more in the past 12 months indicates gambling disorder. Common signs:

PGSI Self-Assessment — 9 Questions, 5 Minutes

The Problem Gambling Severity Index (PGSI) is a validated 9-question screening tool used internationally to identify problem gambling. Answer each question based on your gambling activity in the past 12 months:

#QuestionScoring
1Have you bet more than you could really afford to lose?Never (0) · Sometimes (1) · Most of the time (2) · Almost always (3)
2Have you needed to gamble with larger amounts of money to get the same feeling of excitement?Same scoring
3Have you gone back another day to try to win back the money you lost?Same scoring
4Have you borrowed money or sold anything to get money to gamble?Same scoring
5Have you felt that you might have a problem with gambling?Same scoring
6Has gambling caused you any health problems, including stress or anxiety?Same scoring
7Have people criticized your betting or told you that you had a gambling problem, regardless of whether you thought it was true?Same scoring
8Has your gambling caused any financial problems for you or your household?Same scoring
9Have you felt guilty about the way you gamble or what happens when you gamble?Same scoring

Interpreting Your PGSI Score

ScoreRisk LevelRecommended Action
0Non-problem gamblingContinue gambling within your bankroll budget. Set deposit/session limits.
1-2Low-risk gamblingMonitor your habits. Review deposit limits monthly.
3-7Moderate-risk gamblingTalk to a counselor. Reduce gambling frequency. Use the AZ helpline for guidance.
8+Problem gamblingSeek professional help. Consider self-exclusion. Call the AZ helpline today.

This self-assessment is not a clinical diagnosis. If you scored 3 or higher, we recommend calling the Arizona Problem Gambling Helpline at 1-800-NEXT-STEP for a confidential conversation with a trained counselor. The call is free, takes 15-30 minutes, and you can speak anonymously.

Arizona Self-Exclusion Programs

Self-exclusion is a voluntary process where you ban yourself from gambling at participating venues for a defined period. Arizona has multiple self-exclusion programs:

Arizona Department of Gaming Self-Exclusion List

Statewide voluntary self-exclusion administered by ADG. Once enrolled, you are banned from all 26 tribal casinos and all licensed sportsbooks for the duration you choose (1 year, 5 years, or lifetime). Enrollment is at any tribal casino's security office or by appointment with ADG. Bring government-issued ID.

Once enrolled, if you enter a tribal casino during your exclusion period, you can be removed by security and prosecuted for trespass. Any winnings won during the exclusion period are forfeited to the AZ Problem Gambling Trust Fund.

Sportsbook-Specific Self-Exclusion

Every ADG-licensed sportsbook (DraftKings, FanDuel, BetMGM, Caesars, etc.) has its own self-exclusion process accessible in account settings. You can self-exclude from one sportsbook without joining the statewide ADG list. Useful for targeted exclusion if you only want to ban one specific brand.

Offshore Casino Self-Exclusion

Every reputable offshore casino we recommend has a "Responsible Gambling" section in account settings with self-exclusion options. Most allow 6-month, 12-month, 24-month or permanent exclusions. The brand cannot re-open your account during the exclusion period regardless of what you ask. Some brands also have "cool-off" periods (24-72 hours) for shorter breaks.

Treatment Options for AZ Residents

State-Funded Counseling

The Arizona Department of Gaming funds free, confidential gambling counseling for any AZ resident affected by problem gambling. Access through:

Gamblers Anonymous

12-step program with in-person meetings across Arizona. Free, anonymous, peer-led recovery. Phoenix metro has 15+ weekly meetings; Tucson has 6+; smaller meetings statewide. Meeting finder: gamblersanonymous.org.

Cognitive Behavioral Therapy (CBT)

CBT is the most evidence-supported treatment for gambling disorder. Helps identify triggers, restructure thinking patterns and develop coping strategies. Available through state-funded counselors or private therapists. Many AZ therapists specialize in gambling addiction (search problemgambling.az.gov directory).

Medication-Assisted Treatment

For severe gambling disorder, some psychiatrists prescribe naltrexone (opioid antagonist used off-label for behavioral addictions) or SSRIs (for co-occurring depression). Discuss with a psychiatrist via referral from your primary care doctor or a state-funded counselor.

Inpatient and Intensive Outpatient Programs

For severe cases, several Arizona facilities offer specialized gambling-addiction inpatient or IOP programs:

Helping a Loved One With a Gambling Problem

If you're concerned about a family member's or partner's gambling, you can:

Setting Limits Before You Need Them

Every brand we recommend offers built-in tools to help you control your gambling. Use them before you need them, when your judgment is clear:

Phoenix Players' editorial position: Set deposit limits and session time limits on every account you open, immediately after signup. They take 30 seconds to configure and have a meaningful protective effect when you're tilted, tired, or chasing a loss. The brands offer these tools because they work — use them.

Frequently Asked Questions

How do I know if I have a gambling problem?

Take the PGSI self-assessment above. A score of 8+ indicates problem gambling. Other warning signs: gambling more than you can afford to lose, lying about gambling, borrowing money to gamble, feeling restless when not gambling, chasing losses. If you're concerned, call the AZ Problem Gambling Helpline at 1-800-NEXT-STEP for a free confidential conversation.

Is gambling counseling free in Arizona?

Yes — the Arizona Department of Gaming funds free, confidential gambling counseling for any AZ resident through the Problem Gambling Trust Fund (financed by tribal gaming revenue share). Access through problemgambling.az.gov or by calling 1-800-NEXT-STEP. In-person and telehealth options available.

How does Arizona's self-exclusion list work?

Voluntary statewide self-exclusion administered by the Arizona Department of Gaming. Once enrolled, you are banned from all 26 tribal casinos and all licensed sportsbooks for 1 year, 5 years or lifetime. Enroll at any tribal casino security office or by ADG appointment. Any winnings during the exclusion period are forfeited.

Can I self-exclude from offshore casinos?

Yes — every reputable offshore brand has a self-exclusion option in account settings. Most allow 6-month, 12-month, 24-month or permanent exclusions. The brand cannot re-open your account during exclusion regardless of what you request.

Is the AZ Problem Gambling Helpline anonymous?

Yes — completely anonymous. The line is staffed 24/7 by trained counselors. You do not need to give your name or any identifying information. Calls are free and not recorded. The line serves both gamblers and their family members.

Related Arizona Gambling Guides

Continue your research with these related guides:

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21+

Must be 21+ to participate. Gambling involves risk. Only wager what you can afford to lose. If you or someone you know has a gambling problem, call the National Council on Problem Gambling at 1-800-522-4700 or text "GAMBLER" to 800-522-4700.